AI assistants for recruitment agencies and in-house talent teams
Recruiters lose hours to the same candidate questions: is the role still open, what is the salary, is it hybrid, when will I hear back. Meanwhile strong applicants drop out because nobody replied for three days.
SupportAi answers role questions from your live job feed, pre-screens candidates against criteria you define, books interview slots through your ATS or calendar, and escalates the conversations a consultant should have personally.
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The problem
What recruitment support teams tell us before they switch on an agent:
- Candidates chasing updates by email, WhatsApp and LinkedIn
- Consultants screening unqualified applicants manually
- Interview scheduling ping-pong
- Slow responses losing candidates to competitors
Example conversation
A typical exchange once the agent is connected to your systems.
- Is the Senior Accountant role in Leeds still open? What's the salary?
- Yes, the Senior Accountant role in Leeds is live: £55–62k, hybrid with two days in the office. It requires ACA or ACCA and five years' post-qualification experience. Do you meet those and would you like to apply?
- Yes to both
- Great. I can book a 15-minute screening call with Priya, the consultant on this role. She has slots tomorrow at 10:00 or 14:30. Which suits?
Actions the agent runs
Described in plain English, pointed at your API. No code.
get_jobs
Reads live vacancies with salary, location and requirements from your ATS or job feed.
screen_candidate
Records answers to your screening questions and tags the candidate in the ATS.
book_call
Offers consultant availability and books a screening call.
- Website and document knowledge with automatic reindexing
- Web, WhatsApp, Slack and email in one inbox
- Escalation rules on sentiment, keywords and fallbacks
- Lead capture with webhooks to your CRM
- Analytics and a daily digest
- UK/EU hosting with a DPA on request
Role questions from the live feed
Connect your ATS or job feed via an action and the agent answers salary, location, requirements and status accurately, even as roles open and close during the day.
Pre-screening that respects candidates
Define screening questions per role. The agent asks them conversationally, records answers and tags the candidate in your ATS. Unqualified candidates get a courteous answer and alternative roles; qualified ones get a booking.
Scheduling without the ping-pong
Consultant availability is read from calendars and offered as buttons. Confirmations go out by email or WhatsApp and the consultant sees the transcript before the call.
Consultants stay in control
Escalation rules route senior candidates, sensitive topics or frustration to a person. Consultants reply from the shared inbox and hand back when done. The daily digest shows what candidates asked and which roles are hot.
Frequently asked questions
Bullhorn, Vincere, JobAdder and others via API actions. Without an API, screening answers arrive as structured forms in your inbox.
Keep exploring
- AI customer support on WhatsAppConnect a WhatsApp Business number and let SupportAi answer order, booking and account questions 24/7 with buttons and lists, escalating to your team when needed.Read more
- AI email support automationForward support@ to SupportAi. The agent answers routine emails from your knowledge base and live data and escalates the rest to your inbox with threading intact.Read more
- AI support agents for agencies and their clientsDeliver AI support agents to clients without building them. Multiple workspaces, on-brand widgets, a REST API and UK hosting. Bill it as a managed service.Read more
- Security & trustEncryption, guardrails, UK/EU hosting and your rights under UK GDPR.Read more
- Use casesAll industriesRead more
Reply to every candidate in seconds
Connect your job feed and let the agent handle the first conversation.
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