Cookie Policy
Last modified: May 11, 2023
What Are Cookies
As is common practice with almost all professional websites,
SupportAI.co.uk uses cookies, which are tiny files that are downloaded
to your computer, to improve your experience. This page describes what
information they gather, how we use it and why we sometimes need to
store these cookies. We will also share how you can prevent these
cookies from being stored, however, this may downgrade or 'break'
certain elements of the website's functionality.
How We Use Cookies
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We use cookies for a variety of reasons detailed below. Unfortunately,
in most cases, there are no industry standard options for disabling
cookies without completely disabling the functionality and features
they add to this site. It is recommended that you leave on all cookies
if you are not sure whether you need them or not in case they are used
to provide a service that you use.
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The cookies we use can be categorised into: Essential Cookies
(required for the site to function), Performance Cookies (collect
information about how you use our website), Functionality Cookies
(allow our website to remember choices you make) and
Targeting/Advertising Cookies (used to deliver relevant advertisements
to you).
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your
browser (see your browser Help for how to do this). Be aware that
disabling cookies will affect the functionality of this and many other
websites that you visit. Disabling cookies will usually result in also
disabling certain functionality and features of this site. Therefore it
is recommended that you do not disable cookies.
The Cookies We Set
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Account-related cookies: If you create an account with us then we will
use cookies for the management of the signup process and general
administration. These cookies will usually be deleted when you log out
however in some cases they may remain afterwards to remember your site
preferences when logged out.
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Login related cookies: We use cookies when you are logged in so that
we can remember this fact. This prevents you from having to log in
every single time you visit a new page. These cookies are typically
removed or cleared when you log out to ensure that you can only access
restricted features and areas when logged in.
More Information
Hopefully that has clarified things for you and as was previously
mentioned if there is something that you aren't sure whether you need or
not it's usually safer to leave cookies enabled in case it does interact
with one of the features you use on our site.
However, if you are still looking for more information, you can contact
us through one of our preferred contact methods:
- Email: support@supportai.co.uk
