-
What is Support AI?
-
Support AI trains ChatGPT with your data, allowing you to
integrate a chat widget into your website. Provide a document
or link, and receive a chatbot capable of instantly answering
related queries for your website visitors.
-
What format should my data be in?
-
You can upload individual or multiple files in formats like
.pdf, .txt, .doc, .docx, input text directly, or provide a
link for website scraping. This flexibility ensures a seamless
integration process tailored to your specific content needs.
-
Can I customise my chatbots?
-
Absolutely! Customising your chatbot is simple and effective.
You can tweak the initial prompt, give your chatbot a unique
name, imbue it with distinct personality traits, and even set
specific response guidelines, such as answering exclusively in
a certain language or style. This ensures a tailored and
meaningful interaction for your audience.
-
How is my data safeguarded?
-
At Support AI, we prioritise the protection of your data. Your
document's content is securely stored on state-of-the-art
cloud servers located within the European Union. These servers
utilise advanced encryption methods and adhere to stringent
data protection regulations set by the EU. This ensures not
only the confidentiality of your data but also its integrity
and availability whenever you need it.
-
Which GPT version does it utilise?
-
By default, your chatbot is powered by gpt-3.5-turbo. However,
the Elite plan provides the option to upgrade to gpt-4. This
upgrade offers enhanced response accuracy and a broader
understanding, ensuring an improved user experience.
-
How do I integrate my chatbot into my website?
-
Embedding is simple. You can either incorporate an iframe or
position a chat bubble at your website's bottom right corner.
After creating your chatbot, select "Embed on website".
-
Is multilingual support available?
-
Yes, Support AI accommodates approximately 95 languages. You
can input sources and pose questions in any of these
languages.
-
Can I share my chatbot creations?
-
Of course! Every chatbot you design is initially set to
private. However, you can adjust its settings to public and
share it with anyone you wish.