Quickstart

Create an agent, add sources and embed it in five minutes.

1
Create an agent
In the dashboard go to Chatbots → New. Give it a name and a short set of instructions (tone, what it should and shouldn’t do).
2
Add knowledge
Under Sources paste text, upload PDFs/DOCX, crawl your website, or add Q&A pairs. Sources are chunked and embedded automatically — watch the index status turn green.
3
Test in the Playground
Open Playground to chat with the agent, inspect which chunks it retrieved, tweak model/temperature and save the settings you like.
4
Embed it
Copy the snippet from Integrate (or below) into your site’s <head> or before </body>.

html

<script>
  window.SupportAiConfig = { chatbotId: "YOUR-BOT-ID" };
</script>
<script src="https://supportai.co.uk/embed.js" defer></script>

Where’s my bot ID?

It’s the UUID in the dashboard URL: /chatbots/<bot-id>. You can also list bots with GET /chatbots on the public API.

From here: add actions so the agent can look up orders or book appointments, set up escalation rules so humans step in when needed, and wire up webhooks to push leads into your CRM.