The SiteGPT alternative with actions, channels and a real inbox
SiteGPT is a good first chatbot. Teams look for an alternative when customers start asking for things a website cannot answer: order status, account changes, appointment slots.
SupportAi starts where SiteGPT stops, with actions, deterministic webhooks and every channel in one inbox.
Last updated
Four things you get that SiteGPT does not offer
Live answers from your systems
Actions and regex webhooks fetch real data and render it as cards.
Every channel included
Web, WhatsApp, Slack and email share one agent and inbox.
Escalation rules
Sentiment, keywords and fallbacks hand off automatically with context.
UK/EU hosting
GBP billing, VAT invoices, DPA on request.
How to migrate from SiteGPT
Most teams finish in an afternoon. Actions take longest; email us their definitions and we will set them up with you.
- 1
Paste the same website URL
- 2
Upload the same documents
- 3
Add an action for your most common live-data question
- 4
Swap the script tag
- 5
Connect a second channel
- Your content is public or exportable
- You know which live-data questions matter most
- Someone can list your API endpoints for actions
- Your compliance team wants UK/EU hosting
Want the full feature grid? SupportAi vs SiteGPT
Side by side
| Capability | SupportAi | SiteGPT |
|---|---|---|
| Agent | ||
| Train on website, files and Q&A | ||
| Choice of OpenAI, Anthropic and Google models | Partial | |
| Custom actions that call your APIs | Limited | |
| Deterministic regex webhooks (no LLM in the loop) | ||
| Guardrails: blocked topics, injection and leak checks | Basic | |
| Playground with compare mode and saved scenarios | ||
| Channels & widgets | ||
| Website widget with streaming replies | ||
| Slack, WhatsApp and email on every plan | Web + some | |
| Rich widgets: cards, buttons, forms, status cards | Basic | |
| Lead capture with triggers and CSV export | ||
| Team | ||
| Shared inbox with human takeover | Basic | |
| Escalation rules: sentiment, keywords, fallbacks | Basic | |
| Roles: owner, admin, agent, viewer | ||
| Ask-your-data assistant (Backstage) | ||
| Business | ||
| UK/EU hosting by default | US | |
| Pricing in GBP with VAT invoices | ||
| Per-resolution or per-seat fees | None | None |
| Human support from the team who built it | ||
Why teams leave SiteGPT
The most common reasons we hear from teams switching from SiteGPT:
- No deterministic lookups or rich status widgets
- Limited channel coverage beyond the web widget
- US-centric hosting and billing
Who should stay on SiteGPT
Content sites and small businesses that want a simple website Q&A bot with minimal setup.
If that describes you, SupportAi may not be a better fit and we would rather say so than win a migration you regret.
What stays the same
Your knowledge sources, your embed location and your team. SupportAi crawls the same URLs, ingests the same documents and takes the same script-tag slot in your site. Conversation history for new visitors starts fresh; transcripts can be imported on request.
Frequently asked questions
Knowledge and widget in under an hour; actions the same day.
Keep exploring
- SupportAi vs SiteGPTSiteGPT builds a chatbot from your website. Compare with SupportAi: actions, deterministic webhooks, Slack, WhatsApp and email, shared inbox and UK/EU hosting.Read more
- Chatbase alternativeLooking for a Chatbase alternative? SupportAi adds deterministic webhooks, rule-based escalation, every channel on every plan and UK/EU hosting with GBP pricing.Read more
- Intercom Fin alternativeSupportAi is an Intercom Fin alternative with no per-resolution fees, no seat licences, every channel included and UK/EU hosting. Live in an afternoon.Read more
- AlternativesAll migration guidesRead more
Move from SiteGPT this afternoon
Free plan, no card. We will help migrate your actions.
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